Important Notice: On Tuesday March 25, RepSpark will migrate our support service from Freshdesk to HubSpot.
You will continue to submit and access tickets via helpdesk.repspark.com as usual. Additionally, you can reach us through the same email address.
Please be aware that all existing tickets, both resolved and unresolved, are being transferred to HubSpot and will be assigned new ticket numbers.
We are committed to providing you with support, so if you have any questions or concerns, please do not hesitate to contact us. We are here to assist you in any way we can.

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How do I add a create a new user?


To add a new user, follow the steps below. 


1. Go to the site URL. i.e. brand.repspark.net

2. Select Create My Account



3. Type in your email address and salesperson or account code. (This information can be found on one of your invoices). Then click next step.



4. Choose a username, password and security question. Fill out your first name, last name and your company and click next step.



5. Fill out the profile information and click Finish.



Once your account has been approved by headquarters, you will receive an email confirmation that your account has been approved and you can go into the site using your username and password.

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