FAQ 11

• How Do I Start an Order?
• How do I add a create a new user?
• I forgot my password.
• How do I update my billing or shipping information?
• What is the difference between draft, submitted and valid status in My Orders?

View all 11

Tips and Tricks 5

• Prebook Inventory and Ordering
• Setting Language Preferences
• Search Product by color name or color code
• Orders and Reports - Emails explaining what it is and who sent it.
• My Orders: Search multiple entries for Product Name or Number in orders

Trouble Shooting 3

• I am not receiving my order confirmations from the review page.
• Why is the add emblem and close button not there?
• How do I flush the cache and clear my cookies?

Images and Videos 6

• Product Videos- Supported Formats, Best Practices and Naming
• Focal Point Image for Alternate Colorways
• Viewing the Video in the Catalog
• Image Guidelines
• How to Use the SFTP

View all 6

Export ATS to Excel 1

• Export ATS to Excel on the Products Page (UPDATE)

Excel Import Export 3

• Excel Import Export
• Excel Order Form from: Catalog, Favorite's List, and Assortments
• Excel order form updates: Instructions and Validation

SFTP 2

• Connecting to the SFTP
• Uploading Emblems Using FTP with or without Flat Files

Multi Order Validation 1

• How to Use the Multi-Order Validation Tutorial

Product Filtering 0

Filters and Sorting Products 7

• MISC Filters
• Entering quantities per size when Filtering
• Sorting products on Products Page
• Filter ATS without starting an order
• Filter My Orders based on Order Type

View all 7

Order Entry 9

• How to Enter an Order
• Discounting Products with Different Discounts
• How to Start An Order Tutorial
• Sizing Summary Table in the Cart and Review Page
• Order Review Excel Export for Multi-Dim Clients

View all 9

Wish List Tutorial 1

• Wish List Webinar

How to Create an Assortment 2

• Creating an Assortment
• Default Pricing tier for Assortments.

Creating a Line Sheet 0

Wish List Cover Images 1

• Wish List Cover Images-What is the best size for emailing the wish list?

New Wish List Features 3

• New Wish List Product Assortment Layout, Emailing a Wish List and Buyer View of the Product Assortment
• Pricing Tier & Inventory adjusted for Assortments (Admin Only)
• Edit your Favorites List after you name it.

FAQ's 1

• How can you delete an assortment?

Adding Items to Shared Catalogs/Assortments 1

• Allowing Admins and Assortment owners to Add items to Shared Catalogs/assortments

Digital Catalog Editor-Creating Your Digital Catalog 14

• Setting Up Your Digital Catalog
• Building Your Digital Catalog
• Tutorial on How to Create a Quick Automated Catalog
• Creating a Quick Automated Digital Catalog
• FAQ- What is the ideal image size for marketing, feature and cover pages in the catalog?

View all 14

Browsing and Marking Up the Digital Catalog- Creating and Shopping a Favorites List 5

• Browsing and Marking Up the Digital Catalog- Creating and Shopping a Favorites List
• BookMarks/Tabs in Digital Catalog
• Catalog Action Items Review
• Digital Catalog: Floating icons collapsed into single icon
• Catalog Header displays in PDF

Ordering From the Digital Catalog 8

• Adding to Cart- Direct Ordering from the Digital Catalog
• Ordering from Assortment and Digital Catalog
• Sharing Digital Catalog to customers & how customers can place order.
• Placing orders using MY BAG feature (you also can reset orders)
• Catalog Multidate Ordering: Adding units and pricing to multidate board

View all 8

Setting Permissions 2

• Setting Permission in the Digital Catalog
• Sharing Your Catalog-Tutorial on Setting Permissions

Adding a Canvas Page 2

• Adding a Canvas Page to the Digital Catalog
• Tutorial on How to Create a Canvas Page

New Assortments Tab 2

• Creating an Assortment
• Setting Permissions for Assortments

Creating an Assortment with Embroidery 1

• Creating an Assortment with Embroidery

Creating a Cover Page 0

Favorites List Workflow 1

• Favorite's List Workflow

Catalog- Single Page Mode for Smaller Form Factors 1

• Catalog- Single Page Mode for Smaller Form Factors

Creating Order From Favorites- Using the Multi Delivery Board 1

• Creating Order From Favorites- Using the Multi Delivery Board

Multidate Orders using the Digital Catalog Enhancement 1

• Multidate orders in the Digital Catalog - Enhancement

Video Demo of Virtual Showroom 3

• Virtual Showroom Video
• Showroom Videos: How to use Google Drive videos on Safari Browser.
• Virtual Showroom : Dropbox screen shot of a sharable link

Linking a Showroom or Technical Video to a Feature Page 1

• Linking a Showroom or Technical Video to a Feature Page

Setting Up Your Event 17

• This is How You Set Up an Event (Admin Only)
• Image Placement Overview
• Event & Insignia upcharge: Adding logos to the product level for an event order.
• Events : Added columns to show RSK# and Event Order# (For Admin)
• Tournament Events: Add inventory to validate against(hold) for Event

View all 17

Examples of Buying from Different Event Set Ups 3

• Using a Code, No Product Limitations- FLASH SALE
• Using Email Validation and Requiring Each Product to be Ordered
• Allowing Multiple Sizes/Colors, Using Limits, Using a Submission Code

Exporting Orders During and Post Event 2

• Exporting Order Post Event- Roll Up of Orders
• Exporting Orders as Each order Comes In

Invoice Payments 3

• Getting Started with Invoice Payments
• Getting Started with RepSpark Pay
• Invoice Payments - How to add a Payer Role

Checkout Payments 2

• Admin Panel- Configuring the Credit Card Checkout
• Enabling Checkout Payments for Customers

Tournament Management 1

• How do I establish an API integration with GolfGenius Tournament Management?

Reports Training Tutorial 0

Availability Report 2

• Availability Report
• How to pull an availability report. ATS report.

Order Summary Report 3

• Order Summary Report
• My Orders linking to Order Status/Invoices
• Order Reports - Calculating totals and prices including canceled units

Order Detail Status 2

• Order Detail Status
• Order Detail Status : Suppress Order Details and updated GroupBy setting

Top Accounts 1

• Top Accounts

Top Products 0

Customer List Report 3

• Customer Report: Hide Billing and Shipping Addresses
• Email added to Customer List Report
• Customer List Report

UPC Listing 0

Multi Currency Display - Order Status/Invoice 1

• Multi-Currency Display in Order Status/Invoice

Setting Up 14

• Setting Up Your Profile To Attract Buyers
• Receiving and Managing Access Requests
• Setting Up Your Community Profile for Success
• Bypassing MyBrands page for SalesReps and Managers
• New users see Brands in their vertical when they sign up

View all 14

For Buyers 2

• Buyer Overview
• New Retailer requesting Access to Community

Events & Trade Shows 0

Admin Panel 20

• Admin Panel- Configuring Your Site Step By Step
• How to show/hide Brands for Users to view in Community
• Configure Site - Customer Service Que
• Client Support triage and Multiple 3rd party Chat Integrations
• Customize automatic emails sent from the RepSpark Platform

View all 20

Approving a New User 6

• Approving and Setting up New Users
• Approving New Users Tutorial
• Approving an Existing User to your Brand
• Filter Manager User Guide
• Approving New Users

View all 6

Wish List Maintenance Webinar 1

• Wish List Maintenance Webinar

Managing Users 6

• Managing Users
• SalesReps can see History of Orders from previous SalesRep Codes
• Adding Users Warning when over Contract Amount
• Inviting New Users
• Replace Salesperson Code

View all 6

Managing Documents 1

• Doc Section

Marketing Admin 2

• Marketing Admin- Adding Marketing Assets
• Changing or Deleting Product Images

Marketing Tab 1

• Managing the Marketing Tab

Data Maintenance Tab 3

• Flushing the Site Cache
• Running Manual Syncs
• Data Maintenance Tab Tutorial

Verifying Users 2

• Verifying Users
• Verifying Users Tutorial

App Set Up 5

• Filter Manager Tutorial (Video)
• Manage Order Types Tutorial
• Sync Manager
• Managing Your Order Types Tutorial
• Enabling PFAS Product Shipping Restrictions

Managing and Inviting Your Users 5

• Managing Your Users
• How To Invite Your Buyers
• Invite Your Buyers (Multiple Users and Customize the Email)
• Calculating Active Users
• Managing Users - Track where your users Registered or Requested Access

RepSpark Tool Tips 1

• B2B User automated Flows to navigate through the site

Getting Started 39

• Admin Dashboard Overview
• Shopify Integration Instructions
• Commonly used Tags in Shopify
• Shopify Product and Customer Data Management
• Shopify Enhancement : Insignia Lite

View all 39

Filling In and Uploading the Excel Sheets 8

• Click Here to Access All Download Sheets
• Customers Sheet Details
• Products Sheet Upload Details
• Options Sheet Upload Details
• Sizings Sheet Upload Details

View all 8

Exporting My Orders 4

• Exporting My Orders
• My Orders linking to Order Review Page
• Syncing Orders over to Shopify
• Shopify Customer: Reopening of valid orders

Adding My Images 3

• Image Manager-Where and How to Add My Images
• Managing My Images- How to Delete, etc.
• 360 Degree Image Viewer

FAQ's- Really, FAQ's 1

• How do I reset My Password?

Setting Up and Managing My Users 8

• Approving a New User (Admin)
• Approving New Users- Video Tutorial
• Inviting Buyers
• New Manage Users Enhancements
• Managing Users - Track where your users Registered or Requested Access

View all 8

Branding My Site 2

• Using the Marketing Tab
• Setting Up My Branded Landing Page

Creating My Digital Catalog 11

• Setting Up the Digital Catalog- Starting with an Assortment to Catalog Editor Creation
• Building My Catalog- Using the Catalog Editor
• Creating a Global Link to Share My Catalog with ALL Buyers
• Product Video viewed in a Catalog
• Catalog Multidate Ordering: Adding units and pricing to multidate board

View all 11

Onboarding 0

Admin Dashboard 12

• Admin Dashboard
• Configure Site - Customer Service Que
• Client Support triage and Multiple 3rd party Chat Integrations
• Customize automatic emails sent from the RepSpark Platform
• Cart Abandonment Emails

View all 12

RepSpark Go App 2

• Ordering with Terms or Credit Card(Stripe)
• Share Assortments through email while using the APP

Exporting ATS to Excel 1

• Export ATS to Excel on the Products Page (UPDATE)

Filters and Sorting Products 6

• Sorting products on Products Page
• Implement hidden products for Shopify clients
• Filter ATS without starting an order
• Filter My Orders based on Order Type
• My Orders: Search multiple entries for Product Name or Number in orders

View all 6

Reporting 4

• Order Detail Status : Suppress Order Details and updated GroupBy setting
• To enable Reports for Shopify Brands
• Customer Report: Hide Billing and Shipping Addresses
• Email added to Customer List Report

Insignia Lite in Accelerate 0

Getting Started 4

• How do I log in?
• Order Status/Invoices
• How do I start an Order?
• B2B-How To Start An Order Tutorial

FAQ 3

• How do I change my ship to or billing information?
• I Forgot My Password
• Invoice Payments - How to Pay an Invoice

Order Status 1

• Order Status

Tracking Information 1

• How Do I Find My Tracking Number?

Generic Integration Module 4

• Generic Integration Module- MSSQL Database Creation Scripts
• Generic Integration Module- Docs
• Order Object Hierarchy
• GIM Integration - Multi Dimension Product Sizing

API Docs 2

• FAQ: Current Insignia Limitations
• Sales person hierarchy for My Orders and Reports

Changing the Background Image 1

• Admin-Changing the Background Image

Marketing 1

• Marketing Tab for Admins

Adding Videos Per Product 1

• Using HTML to Add Videos to the Product Pop Up

CCH- Customer Communication Hub 8

• Setting up the Admin User in RepSpark Manage Users to Access the CCH Module
• Setting Up Users and Roles within the CCH Module
• Accounts Overview
• Contacts Overview
• Tasks Overview

View all 8

Video- For Attendees 6

• Attendee Walkthrough of the Virtual Booth Upgrade
• How To Request Access for Attendees
• Using Accelerate as a Guest User
• How to Create and Use a Favorites List from a Catalog
• Managing the Favorites List

View all 6

Video- For Exhibitors 12

• How to Get Started With Accelerate (Webinar)
• Using the Embed Code on the PGA Site
• Inviting Users Via Admin Dashboard
• Customer, Sales and User Accounts
• How to Move An Attendee to a Guest User

View all 12

Guides 5

• Getting Started: Admin Dashboard
• How To Integrate Shopify
• Shopify Product and Customer Data Management
• Excel Data Sheets and Product Image Management
• Adding Images to Your Site

2021 5

• New Review Page & Checkout Workflow
• My Orders- Downloading Images Contained in an Order
• My Orders- UI Changes
• Searching Within the Catalogs
• Hiding the Pricing for Guest Users in the Catalogs/Assortments

2020 3

• December 2020-Software Update
• Request Access Update
• Guest Role Feature

Using the Zoom 1

• Using the Zoom

Branded Landing Page 3

• Setting Up Your Branded Homepage (User Guide)
• How To Set Up Your Branded Landing Page (Video)
• Managing Your Branded Hompages

Thank You Modal 1

• How to Set Up the Thank You Modal Page

Manage Users New Features for Admins 2

• New Features Manage User Tab
• User Entry Report Enhancements