CCH- Customer Communication Hub

CRM for OUR Industry

Setting up the Admin User in RepSpark Manage Users to Access the CCH Module
Setting up the CCH Admin To start using CCH, the admin(s) will need to be assigned within the RepSpark manage users section of the Admin tab.  Click on Man...
Thu, 30 Aug, 2018 at 10:53 AM
Setting Up Users and Roles within the CCH Module
https://share.vidyard.com/watch/SRhbNYoAcsTtH31kJf1tVy? Getting Started in CCH First, click on the CCH tab on the navigation bar of the site. Setting...
Thu, 30 Aug, 2018 at 10:54 AM
Accounts Overview
Click on the below for an overview of the Accounts tab https://share.vidyard.com/watch/ReiCFHfvCxubw2dBBqewZj
Tue, 28 Aug, 2018 at 1:09 PM
Contacts Overview
Click on the below for an overview of the Contacts tab https://share.vidyard.com/watch/wgotbhPo2QSaeSgr3bQRja
Tue, 28 Aug, 2018 at 1:10 PM
Tasks Overview
Click on the below for an overview of the Tasks tab https://share.vidyard.com/watch/EmoPv5QyHAukvq5xNH4Vs9
Tue, 28 Aug, 2018 at 1:10 PM
Booking Status Tab Overview
Click on the below for an overview of the Bookings Status Tab https://share.vidyard.com/watch/qSfGWYznbVwjYPes7F89zf
Tue, 28 Aug, 2018 at 1:12 PM
Lists and Campaigns Overview
Click on the below for an overview of the Lists and Campaigns tab https://share.vidyard.com/watch/ZXDnE4SM6mWmzfUqr7jkAR
Tue, 28 Aug, 2018 at 1:13 PM
Exporting bounced emails from a Campaign as an excel list
When in your CCH Tool, go to Campaigns from the MENU tab. Then select the Campaign you want to look at and press Analytics. Once you see the analytics pop u...
Tue, 18 May, 2021 at 11:01 AM