Important Notice: On Tuesday March 25, RepSpark will migrate our support service from Freshdesk to HubSpot.
You will continue to submit and access tickets via helpdesk.repspark.com as usual. Additionally, you can reach us through the same email address.
Please be aware that all existing tickets, both resolved and unresolved, are being transferred to HubSpot and will be assigned new ticket numbers.
We are committed to providing you with support, so if you have any questions or concerns, please do not hesitate to contact us. We are here to assist you in any way we can.
To run reports on current salesperson and B2B users, start by going to manage users in the admin tab.
Use the filters on the left hand side to filter down to a specific user type. Hit apply.
Use the filters to select only approved or unapproved users. Hit apply.
This will pull up a list of all users that meet the criteria selected including account number if the user is a customer, salesperson ID for customer and salespseron users and a list of roles. This can be exported to excel.
