Important Notice: On Tuesday March 25, RepSpark will migrate our support service from Freshdesk to HubSpot.
You will continue to submit and access tickets via helpdesk.repspark.com as usual. Additionally, you can reach us through the same email address.
Please be aware that all existing tickets, both resolved and unresolved, are being transferred to HubSpot and will be assigned new ticket numbers.
We are committed to providing you with support, so if you have any questions or concerns, please do not hesitate to contact us. We are here to assist you in any way we can.

×
Open navigation

SalesReps can see History of Orders from previous SalesRep Codes

This new feature allows SalesReps to view history of ALL orders, that also includes the previous SalesReps who placed orders under a different SalesRep Code. 


In the screenshot below, you will see the expected behavior and that this is the first order placed with this account associated with SalesRep ALI. There are no other orders with this Rep.



Now with the new feature, when you select the SHOW CUSTOMER ORDERS tab under Filters on the left hand side, you will be able to see past orders that were placed with the previous SalesRep Code.




Please CLICK HERE to view a video talking about this feature more in depth.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
PrevManaging Users
Adding Users Warning when over Contract AmountNext