Important Notice: On Tuesday March 25, RepSpark will migrate our support service from Freshdesk to HubSpot.
You will continue to submit and access tickets via helpdesk.repspark.com as usual. Additionally, you can reach us through the same email address.
Please be aware that all existing tickets, both resolved and unresolved, are being transferred to HubSpot and will be assigned new ticket numbers.
We are committed to providing you with support, so if you have any questions or concerns, please do not hesitate to contact us. We are here to assist you in any way we can.

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Implement hidden products for Shopify clients

You can sync over specific products from Shopify to RepSpark and label them as Hidden. You can assign which User Role will be able to view these products. An example would be to have Fixtures that SalesReps can add to a first time Customer, or for a Fixture Agreement Order.


When Tagging in Shopify, you will want to use repspark_hidden for the designated products you will want to be filtered under Hidden Products on the Products page.



Manage which roles have the ability to view Hidden Products by accessing:

Admin Panel -> Configure Site -> Product.



Select the Filters to show the Hidden Products.



For any questions, please reach out to success@repspark.com 



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