Important Notice: On Tuesday March 25, RepSpark will migrate our support service from Freshdesk to HubSpot.
You will continue to submit and access tickets via helpdesk.repspark.com as usual. Additionally, you can reach us through the same email address.
Please be aware that all existing tickets, both resolved and unresolved, are being transferred to HubSpot and will be assigned new ticket numbers.
We are committed to providing you with support, so if you have any questions or concerns, please do not hesitate to contact us. We are here to assist you in any way we can.

×
Open navigation

Verifying Users

Verifying User's Profiles


To audit the user's profiles that may have errors which would prevent a user from logging in, RepSpark has a report you can run under the Admin tab called Verify Users. 


To verify the users profiles are set up correctly, go to the admin tab at the top of the page and select Verify Users. 


From there, you can see the user's name and what the error is with their profile.  To edit the user's profile, click on their username and this will take you directly into their profile. 



Next, adjust the error on their profile, and that is it. The user will be good to go.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Verifying Users TutorialNext