Important Notice: On Tuesday March 25, RepSpark will migrate our support service from Freshdesk to HubSpot.
You will continue to submit and access tickets via helpdesk.repspark.com as usual. Additionally, you can reach us through the same email address.
Please be aware that all existing tickets, both resolved and unresolved, are being transferred to HubSpot and will be assigned new ticket numbers.
We are committed to providing you with support, so if you have any questions or concerns, please do not hesitate to contact us. We are here to assist you in any way we can.

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Accelerate-Insignia Setup in RepSpark Panel

Insignia Setup


When you add Insignia to your site, you will be able to Enable and Configure your setup in the Admin Panel. This is an additional module that needs to be added.  If it is not added, the choices below will be greyed out.  You will see Insignia Setup on the left hand side which is where you will be able to select the settings for this feature on your site.


You will be able to do the following:

    - select which Role(s) are allowed to provide insignia notes when adding emblems

    - select which Role(s) are allowed to upload image files

    - designate email address(es) to receive insignia submission notification emails. This is helpful for your embroidery team to be aware of upcoming insignia orders.

    - have the ability to change the Insignia Price per unit without updating Shopify's price.



If you have any questions about Insignia, contact Professional Services as ps@repspark.com 


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